Windows 10 removed the AuthenTec software for the Eikon mini finderprint reader. I had the same issue and was able to resolve it. I am not sure if you found a resolution as yet. The laptop which works with the Eikon also shows no Windows Compatible Camera.Īny suggestions? I did a search for updated drivers and came up empty.Įikon Mini USB fingerprint reader not working in windows 10 It still shows up under other devices, no driver, and still is not recognized for Windows Hello.
I copied these into the proper directories on the non-functioning laptop, but that didn't change things. Under properties, it shows 5 files for the driver. It recognizes the Eikon, shows it under Biometric devices in Device Manager, that it is functioning properly. The other laptop was upgraded using an in-place upgrade to 20H2. It also tells me there is no Windows Hello compatible camera installed, whereas before under the previous version it worked. Windows Hello under settings says there is no compatible fingerprint reader installed. Windows was unable to find a driver for it. The Eikon fingerprint reader I have no longer shows up in Device Manager as a Biometric Input device- instead it shows up under Other Devices, with a yellow warning triangle that the driver is not installed. I just did a clean complete install of Windows 20H2 on one.
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